.sws-chatbox {
    position: fixed;
    width: 280px;
    max-height: 400px;
    background: #f9f9f9;
    padding: 12px;
    border-radius: 10px;
    box-shadow: 0 4px 12px rgba(0,0,0,0.15);
    z-index: 9998;
    font-family: inherit;
    display: flex;
    flex-direction: column;
    justify-content: flex-start;
    box-sizing: border-box;
    overflow: hidden;
    bottom: 80px;
}

.sws-close {
    background: #f8d7da;
    border: none;
    color: #c0392b;
    font-size: 13px;
    padding: 6px 10px;
    border-radius: 6px;
    cursor: pointer;
    font-weight: bold;
    margin-bottom: 12px;
    width: 100%;
    box-sizing: border-box;
}

.sws-header {
    margin-bottom: 10px;
}

.sws-title {
    font-weight: bold;
    font-size: 14px;
    color: #333;
}

.sws-chatbox textarea {
    width: 100%;
    min-height: 80px;
    resize: none;
    padding: 8px;
    font-size: 14px;
    border: 1px solid #ccc;
    border-radius: 6px;
    margin-bottom: 16px;
    box-sizing: border-box;
    flex-grow: 1;
}

.sws-chatbox button#sws-send {
    width: 100%;
    background: #25D366;
    color: white;
    border: none;
    padding: 12px;
    border-radius: 6px;
    font-weight: bold;
    font-size: 15px;
    cursor: pointer;
    box-sizing: border-box;
    margin-top: auto;
}

.sws-chatbox button#sws-send:hover {
    background: #1ebe5d;
}

.sws-toggle {
    position: fixed;
    bottom: 20px;
    right: 20px;
    background: #25D366;
    color: white;
    border: none;
    padding: 10px 14px;
    border-radius: 6px;
    font-weight: bold;
    font-size: 14px;
    cursor: pointer;
    z-index: 9999;
    box-sizing: border-box;
}

body .sws-toggle[data-position="left"] {
    left: 20px;
    right: auto;
}